|
FEATURES
• We maintain a 24 hour/7 days a week Custom Critical Call Center that tracks and coordinates all movements from six regional centers. AGS is always available with prompt, up to date information
• Strong overseas network of partners and facilities in Asia, Europe and the Middle East
• Six regional logistics managers in the U.S. who control all inbound fulfillment of parts and maintain strict adherence to customers’ delivery requirements
• Inventory control – AGS Parts Logistics maintains its own inventory system, with a Director responsible for all parts inventory updates and accuracy
TRANSPORTATION SERVICES & SOLUTIONS
From local SSLs and Depots - you can request the exact delivery you need, 24 hours a day, 7 days a week.
1. Within 60 minutes
2. Within 90 minutes
3. 2 hour rush delivery
4. Field engineer pickup within 30 minutes of notification
5. Return equipment, including packing – 6 hours notification
And the AGS freight network is ideal for replenishing your critical parts back to depots either domestically or overseas. You will have a full menu of time-definite services, available 24x7, with our exceptional customer service
REVERSE LOGISTICS
A significant service of AGS Parts Logistics is our Reverse Logistics services, sometimes referred to as “Recovery and Return”. With years of experience and many major customers, we can handle the retrieval, packing, bar coding of serial numbers from and site, and forward back to your destination location by any of our time definite services.
You will have technology access on every reverse shipment as you do on outgoing movements.
TECHNOLOGY
AGS has long been viewed as a leader in logistics technology. You will have your own customized website, myAGS.com, which will give you immediate tracking and full reports on all shipments and critical parts returns.
| 
