AGS CITES GROWTH OF NEW 'RETURN' SERVICE
NEW HYDE PARK, NY, January 8, 2001
One
of the fastest-growing transportation services offered by Associated
Global Systems (AGS) is also one of its newest: a Web-based return
service called recoveryandreturn.com.
The
latest addition to the 42-year-old nationwide shipping and logistics
company was created to help business-to-business manufacturers,
e-businesses and other direct sellers make returns easier and more
convenient for their customers.
Notes a user of the new service in the electronics industry, "In
the past, one of our toughest problems was how to make it easier
and more convenient for our customers to return equipment for repair,
refund or exchange. Recoveryandreturn.com not only provides a viable
solution to the problem, but also helps us build a larger base of
satisfied customers."
Recoveryandreturn.com allows businesses of all types and sizes to
provide their customers with convenient options for returning products
for refunds, repairs or replacements from anywhere in the U.S. and
Canada, seven days a week. And because recoveryandreturn.com handles
the entire process --from packing through shipping-- manufacturers
and retailers can eliminate the cost of additional staff and depots.
Other
features of the new service include:
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Full
range of shipping options, from Return Same Day to Return LTL/Deferred |
| • |
24/7
status tracking via the Web or a toll-free 800 number |
| • |
De-installation
and swap-outs for equipment upgrades at the customer's site |
| • |
Product
disposal or recycling in compliance with government regulations |
| • |
National
Call Center for outsourcing customer calls for returns, repairs
and swap-outs |
| • |
No size or weight restrictions on shipments |
For information about
Recovery and Return services log on to www.recoveryandreturn.com
For
more information about
Associated Global Systems Services log on to www.agsystems.com
For
information about
Same Day Service log on to www.800SameDay.com
For
additional information about this press release, contact Scott Richter
at 1-800-645-8300 or at Scott.Richter@AGSystems.com
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